CRM Executive
Al Buraimi
•
Posted 4 months ago
Salary Range
OMR300 - OMR550 / month
Experience
2–4 years
Education
Bachelor's Degree (Undergraduate)
Work Mode
On-Site
Role Overview & Description
We are seeking a customer-focused CRM Executive to manage customer relationships, maintain client databases, and enhance customer satisfaction. The ideal candidate will handle customer interactions, follow-ups, feedback management, and retention activities while ensuring excellent service standards. Strong communication, organizational, and relationship-building skills are essential
Key Requirements & Responsibilities
• Manage customer records and CRM database updates.
• Handle customer inquiries, complaints, and service requests.
• Conduct customer follow-ups and relationship management activities.
• Generate CRM reports and customer performance analytics.
• Coordinate with sales and marketing teams to improve customer engagement.
Required Skills & Expertise
Customer Relationship Management (CRM)
Client Communication & Customer Service
Database Management & Reporting
Problem-Solving & Conflict Resolution
MS Office & CRM Software
Education & Study Field
Bachelor's Degree (Undergraduate)
Experience Required
2–4 years
Languages Required
English
Arabic
Perks & Benefits
- House Rent Allowance (HRA)
- Visa
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-2724
- Category Finance & Accounting
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Sep 30, 2026
- Country Oman
- State / Province Al Buraimi