Customer Analytics Manager
Cochin
•
Posted 6 months ago
Salary Range
₹12,000 - ₹20,000 / month
Experience
Fresher / No experience
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are seeking a data-driven and strategic Customer Analytics Manager to lead customer insights, segmentation, and behavioral analytics. The role will focus on leveraging data to improve customer acquisition, retention, engagement, and lifetime value across business channels
Key Requirements & Responsibilities
• Analyze customer behavior, preferences, and lifecycle patterns
• Write clean, maintainable code
• Identify trends in acquisition, retention, churn, and conversion
• Develop and maintain customer segmentation models
• Collaborate with data science teams on advanced analytics projects
Required Skills & Expertise
Customer Empathy
Customer Handling
Customer Premises Equipment Setup
Showroom Customer Handling
Customer Support
Customer Relationship Management
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Diploma in Customer Relationship Management
Experience Required
Fresher / No experience
Languages Required
English
Malayalam
Perks & Benefits
- House Rent Allowance (HRA)
Job Snapshot
- Job Code #JOB-796
- Category Customer Service
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline May 24, 2026
- Country India
- State / Province Kerala