Customer Service Executive
Dubai Marina
•
Posted 6 months ago
Salary Range
AED3,500 - AED5,500 / month
Experience
0–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are hiring a Customer Service Executive to handle customer inquiries, provide product/service information, and ensure excellent customer satisfaction. The role involves resolving complaints, maintaining customer records, and supporting smooth communication between clients and the company. The ideal candidate should possess strong communication skills, patience, and a customer-focused approach
Key Requirements & Responsibilities
• Handle customer inquiries through phone, email, or direct interaction
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate customer records and service reports
• Coordinate with internal departments to address customer needs
• Ensure high levels of customer satisfaction and service quality
Required Skills & Expertise
Excellent communication and interpersonal skills
Customer handling and problem-solving ability
Patience and active listening skills
Basic computer and CRM software knowledge
Time management and multitasking capability
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
0–4 years
Languages Required
English
Perks & Benefits
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-1357
- Category Other
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jun 30, 2026
- Country United Arab Emirates
- State / Province Dubai