Customer Service Executive
Mina Al Arab
•
Posted 6 months ago
Salary Range
AED3,500 - AED5,500 / month
Experience
1–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are hiring a Customer Service Executive to provide professional assistance to customers, resolve inquiries, and ensure excellent client satisfaction. The role involves handling customer communications, maintaining records, coordinating with internal departments, and supporting smooth customer service operations
Key Requirements & Responsibilities
• Handle customer inquiries via phone, email, or direct interaction
• Resolve complaints and provide accurate service information
• Maintain customer records and update CRM systems
• Coordinate with departments to resolve customer issues efficiently
• Ensure high customer satisfaction and service quality standards
Required Skills & Expertise
Strong communication and interpersonal skills
Customer handling and problem-solving ability
Basic computer and CRM software knowledge
Patience and professional attitude
Time management and multitasking capability
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
1–4 years
Languages Required
English
Perks & Benefits
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-1543
- Category Business & Administration
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jul 07, 2026
- Country United Arab Emirates
- State / Province Ras Al Khaimah