Customer Service Executive
Al Labsa
•
Posted 6 months ago
Salary Range
AED3,000 - AED5,000 / month
Experience
1–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are hiring a Customer Service Executive to handle customer inquiries, resolve complaints, and ensure a high level of customer satisfaction. The role involves responding to calls and emails, supporting clients with service information, and coordinating with internal teams to resolve issues efficiently
Key Requirements & Responsibilities
• Handle customer queries via phone, email, or in-person
• Resolve complaints and provide timely solutions
• Maintain customer records and update CRM systems
• Coordinate with internal departments for issue resolution
• Ensure high levels of customer satisfaction and service quality
Required Skills & Expertise
Strong communication and customer handling skills
Problem-solving and conflict resolution ability
MS Office and basic CRM knowledge
Patience and professional attitude
Time management and multitasking capability
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
1–4 years
Languages Required
Hindi
English
Perks & Benefits
- Food provided
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-1648
- Category Business & Administration
- Employment Contract
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jul 07, 2026
- Country United Arab Emirates
- State / Province Umm Al Quwain