Customer Service Executive
Al Wakrah
•
Posted 5 months ago
Salary Range
QAR3,000 - QAR5,000 / month
Experience
1–4 years
Education
Bachelor's Degree (Undergraduate)
Work Mode
On-Site
Role Overview & Description
We are hiring a Customer Service Executive to manage customer interactions and provide professional support in retail, hospitality, healthcare, and corporate sectors in Al Wakrah. The role involves handling inquiries, resolving complaints, coordinating with departments, maintaining customer records, and ensuring excellent customer satisfaction and service quality
Key Requirements & Responsibilities
• Respond to customer inquiries via phone, email, or in-person interactions
• Resolve customer complaints and provide service solutions
• Maintain customer records and update CRM systems
• Coordinate with internal teams to ensure smooth customer support
• Ensure customer satisfaction and maintain service standards
• Prepare reports and follow up on customer requests when required
Required Skills & Expertise
Customer service and communication expertise
Problem-solving and conflict resolution capability
CRM software and MS Office proficiency
Professional attitude and interpersonal skills
Time management and multitasking ability
Education & Study Field
Bachelor's Degree (Undergraduate)
Experience Required
1–4 years
Languages Required
English
Perks & Benefits
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-1712
- Category Customer Service
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jul 07, 2026
- Country Qatar
- State / Province Doha