Customer Service Executive
West Bay
•
Posted 5 months ago
Salary Range
QAR3,000 - QAR5,000 / month
Experience
1–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are hiring a Customer Service Executive to handle customer inquiries, provide service support, and ensure high levels of customer satisfaction in corporate, retail, and hospitality environments in West Bay. The role involves responding to client concerns, coordinating with departments, maintaining customer records, and delivering professional customer experiences
Key Requirements & Responsibilities
• Respond to customer inquiries via phone, email, or in-person interactions
• Resolve complaints and provide timely customer support solutions
• Maintain customer records and update CRM systems
• Coordinate with internal departments for issue resolution
• Ensure customer satisfaction and service quality standards
Required Skills & Expertise
Strong customer service and communication abilities
Problem-solving and conflict resolution capability
CRM software and MS Office proficiency
Professional attitude and interpersonal skills
Time management and multitasking capability
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
1–4 years
Languages Required
English
Perks & Benefits
- Food provided
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
Job Snapshot
- Job Code #JOB-1757
- Category Customer Service
- Employment Contract
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Sep 09, 2026
- Country Qatar
- State / Province Doha