Customer Support Executive
Business Bay
•
Posted 6 months ago
Salary Range
AED3,500 - AED5,500 / month
Experience
0–4 years
Education
Higher Secondary / 12th / Intermediate
Work Mode
On-Site
Role Overview & Description
We are hiring a Customer Support Executive to provide professional assistance to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. The role involves managing customer communication through phone, email, or chat support while maintaining accurate service records. The ideal candidate should possess strong communication skills, patience, and a customer-focused approach
Key Requirements & Responsibilities
• Respond to customer inquiries through phone, email, or chat support
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate customer records and service reports
• Coordinate with internal departments to address customer issues
• Ensure high customer satisfaction and service quality standards
Required Skills & Expertise
Excellent communication and interpersonal skills
Customer handling and problem-solving ability
Patience and active listening skills
Basic computer and CRM software knowledge
Time management and multitasking capability
Education & Study Field
Higher Secondary / 12th / Intermediate
Experience Required
0–4 years
Languages Required
English
Perks & Benefits
- House Rent Allowance (HRA)
- Visa
- Ticket
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-1320
- Category Other
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jun 30, 2026
- Country United Arab Emirates
- State / Province Dubai