Customer Support Executive
Mumbai
•
Posted 5 months ago
Salary Range
₹18,000 - ₹55,000 / month
Experience
0–5 years
Education
Bachelor's Degree (Undergraduate)
Work Mode
On-Site
Role Overview & Description
Seeking a Customer Support Executive to handle customer queries, resolve complaints, and provide timely assistance through calls, emails, or chat support. The role involves ensuring high customer satisfaction, maintaining service quality, and coordinating with internal teams to resolve issues efficiently and professionally.
Key Requirements & Responsibilities
• Handle customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Maintain customer records and interaction logs
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction and service quality
Required Skills & Expertise
Strong communication and interpersonal skills
Customer handling and problem-solving ability
Basic computer and typing skills
Active listening and patience
Time management and coordination
Education & Study Field
Bachelor's Degree (Undergraduate)
Experience Required
0–5 years
Languages Required
English
Perks & Benefits
- Conveyance Allowance (CA)
Job Snapshot
- Job Code #JOB-2019
- Category Customer Service
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jul 15, 2026
- Country India
- State / Province Maharashtra