Salary Range
₹18,000 - ₹35,000 / month
Experience
2–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are seeking a customer-focused and personable Guest Relations Executive to ensure an exceptional experience for guests. The ideal candidate will act as a key point of contact, addressing guest needs, resolving concerns, and enhancing overall satisfaction
Key Requirements & Responsibilities
• Welcome and assist guests in a professional and friendly manner
• Handle guest inquiries, requests, and complaints efficiently
• Coordinate with internal departments to ensure seamless guest service
• Maintain guest records and feedback reports
• Ensure high standards of hospitality and customer satisfaction
Required Skills & Expertise
Experience in hospitality, customer service, or guest relations
Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution abilities
Professional appearance and service-oriented mindset
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
2–4 years
Languages Required
English
Malayalam
Perks & Benefits
- Food provided
- House Rent Allowance (HRA)
Job Snapshot
- Job Code #JOB-427
- Category Other
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline May 30, 2026
- Country India
- State / Province Kerala