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Other Full-Time On-Site 1 Opening

Guest Relations Executive

Changanassery • Posted 6 months ago
Salary Range
₹18,000 - ₹35,000 / month
Experience
2–4 years
Education
Diploma
Work Mode
On-Site

Role Overview & Description

We are seeking a customer-focused and personable Guest Relations Executive to ensure an exceptional experience for guests. The ideal candidate will act as a key point of contact, addressing guest needs, resolving concerns, and enhancing overall satisfaction

Key Requirements & Responsibilities

• Welcome and assist guests in a professional and friendly manner • Handle guest inquiries, requests, and complaints efficiently • Coordinate with internal departments to ensure seamless guest service • Maintain guest records and feedback reports • Ensure high standards of hospitality and customer satisfaction

Required Skills & Expertise

Experience in hospitality, customer service, or guest relations Excellent communication and interpersonal skills Strong problem-solving and conflict resolution abilities Professional appearance and service-oriented mindset

Education & Study Field

Diploma Bachelor's Degree (Undergraduate)

Experience Required

2–4 years

Languages Required

English Malayalam

Perks & Benefits

  • Food provided
  • House Rent Allowance (HRA)

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Job Snapshot

  • Job Code #JOB-427
  • Category Other
  • Employment Full-Time
  • Work Mode On-Site
  • Shift Type Day Shift
  • Deadline May 30, 2026
  • Country India
  • State / Province Kerala