Salary Range
AED3,500 - AED5,500 / month
Experience
1–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are hiring a Guest Relations Executive to ensure excellent guest experience by handling inquiries, resolving complaints, and coordinating guest services in a professional hospitality environment. The role involves welcoming guests, managing special requests, and maintaining high service standards throughout the guest stay
Key Requirements & Responsibilities
• Welcome guests and provide professional assistance throughout their stay
• Handle guest inquiries, feedback, and complaint resolution
• Coordinate with housekeeping, front office, and F&B departments
• Manage VIP guests and special service requests
• Ensure high levels of guest satisfaction and service quality
Required Skills & Expertise
Strong communication and customer service skills
Problem-solving and conflict resolution ability
Hospitality etiquette and professional behavior
Coordination and multitasking skills
Positive attitude and guest-focused mindset
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
1–4 years
Languages Required
English
Perks & Benefits
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-1486
- Category Other
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jul 07, 2026
- Country United Arab Emirates
- State / Province Ras Al Khaimah