Guest Relations Executive
Al Hamra
•
Posted 6 months ago
Salary Range
AED3,500 - AED5,500 / month
Experience
1–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are hiring a Guest Relations Executive to ensure exceptional guest experiences by handling guest inquiries, resolving concerns, and maintaining high hospitality service standards. The role involves welcoming guests, coordinating with hotel departments, managing VIP services, and ensuring customer satisfaction throughout the guest stay
Key Requirements & Responsibilities
• Welcome guests and provide professional customer assistance
• Handle guest inquiries, feedback, and complaint resolution
• Coordinate with housekeeping, front office, and restaurant teams
• Manage VIP guest services and special requests
• Ensure high guest satisfaction and hospitality standards
Required Skills & Expertise
Strong communication and interpersonal abilities
Customer service and guest handling expertise
Problem-solving and conflict resolution skills
Professional appearance and hospitality etiquette
Multitasking and coordination capability
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
1–4 years
Languages Required
Hindi
English
Perks & Benefits
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-1534
- Category Business & Administration
- Employment Contract
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jul 07, 2026
- Country United Arab Emirates
- State / Province Ras Al Khaimah