Guest Relations Executive
Souq Waqif
•
Posted 5 months ago
Salary Range
QAR3,000 - QAR5,000 / month
Experience
1–4 years
Education
Diploma
Work Mode
On-Site
Role Overview & Description
We are hiring a Guest Relations Executive to provide exceptional customer service and ensure a memorable guest experience in hotels, restaurants, and hospitality establishments at Souq Waqif. The role involves welcoming guests, handling inquiries and complaints, coordinating guest services, and maintaining high hospitality standards in a fast-paced tourism environment
Key Requirements & Responsibilities
• Welcome and assist guests professionally during their visit
• Handle guest inquiries, complaints, and service requests
• Coordinate with hotel or restaurant departments to ensure guest satisfaction
• Promote hospitality services and maintain positive guest experiences
• Maintain guest records and service reports
• Ensure compliance with company hospitality standards and procedures
Required Skills & Expertise
Guest relations and customer service expertise
Communication and interpersonal abilities
Problem-solving and conflict resolution capability
Professional appearance and hospitality etiquette
Multitasking and coordination skills
Education & Study Field
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
1–4 years
Languages Required
Hindi
English
Perks & Benefits
- Food provided
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
Job Snapshot
- Job Code #JOB-1725
- Category Customer Service
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Sep 09, 2026
- Country Qatar
- State / Province Doha