Guest Relations Manager
Ras Al Khaimah
•
Posted 6 months ago
Salary Range
AED5,000 - AED12,000 / month
Experience
3–6 years
Education
Bachelor's Degree (Undergraduate)
Work Mode
On-Site
Role Overview & Description
We are seeking an experienced Guest Relations Manager to ensure exceptional guest experience and handle customer service operations. The ideal candidate will manage guest relations activities, resolve issues, and maintain high hospitality standards
Key Requirements & Responsibilities
• Oversee guest relations and front office guest experience
• Handle guest complaints, requests, and feedback professionally
• Ensure smooth check-in and check-out experiences
• Coordinate with housekeeping, F&B, and operations teams
• Implement service quality standards and hospitality protocols
• Ensure high levels of guest satisfaction and retention
Required Skills & Expertise
Decision Making
Strong communication and interpersonal skills
Excellent problem-solving and conflict-handling abilities
Customer-focused and professional personality
Education & Study Field
Bachelor's Degree (Undergraduate)
Experience Required
3–6 years
Languages Required
Hindi
English
Arabic
Perks & Benefits
- Food provided
- House Rent Allowance (HRA)
- Medical Allowance (MA)
- Visa
- Ticket
Job Snapshot
- Job Code #JOB-593
- Category Other
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline May 30, 2026
- Country United Arab Emirates
- State / Province Ras Al Khaimah