Receptionist
Kochi, Ernakulam, Kerala, India
•
Posted 4 months ago
Salary Range
₹15,000 - ₹25,000 / month
Experience
Not specified
Education
Higher Secondary / 12th / Intermediate
Work Mode
On-Site
Role Overview & Description
# Receptionist
Job Title: Receptionist
Locations: Kochi
Salary: ₹15,000 – ₹25,000 per month (Depending on experience and qualifications)
Job Summary
We are looking for a friendly, professional, and customer-oriented Receptionist to manage front desk operations and provide excellent service to guests. The ideal candidate will be responsible for handling guest check-ins and check-outs, managing inquiries, and ensuring a positive guest experience.
Requirements
Degree, Diploma, or Certification in Hotel Management, Hospitality, or any related field.
Minimum 1–2 years of experience as a Receptionist, Front Office Executive, or in a similar role.
Excellent communication and interpersonal skills.
Basic knowledge of hotel management software and MS Office.
Strong customer service and problem-solving abilities.
Professional appearance and positive attitude.
Ability to work flexible shifts, including weekends and holidays.
Benefits
Competitive salary package.
Career growth opportunities in the hospitality industry.
Accommodation and meals as per company policy.
Professional and supportive work environment.
Experience Required: 1–2 Years
Qualification: Degree/Diploma in Hotel Management, Hospitality, or related field
Locations: Kochi
Salary: ₹15,000 – ₹25,000 per month
Key Requirements & Responsibilities
• Welcome guests and visitors in a courteous and professional manner.
• Handle check-in and check-out procedures efficiently.
• Manage reservations, room bookings, and guest inquiries.
• Answer phone calls, emails, and respond to guest requests.
• Maintain accurate guest records and update reservation systems.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Handle guest complaints and escalate issues when necessary.
• Process payments and maintain billing records.
• Ensure the reception area is organized and presentable at all times.
Education & Study Field
Higher Secondary / 12th / Intermediate
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
Not specified
Languages Required
English
Malayalam
Perks & Benefits
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Job Snapshot
- Job Code #JOB-2654
- Category Other
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Jul 16, 2026
- Country India
- State / Province Kerala