Job Description
Seeking a customer-focused BPO Executive to handle customer interactions, resolve queries, and support business operations through voice or non-voice processes. The candidate should maintain professionalism, communication quality, and customer satisfaction.
Responsibilities
• Handle inbound and outbound customer calls or chats
• Resolve customer queries and provide accurate information
• Maintain customer records and process documentation
• Achieve performance and service quality targets
• Coordinate with internal teams for issue resolution
• Resolve customer queries and provide accurate information
• Maintain customer records and process documentation
• Achieve performance and service quality targets
• Coordinate with internal teams for issue resolution
Skills & Qualifications
Experience Required
0–3 years
Required Skills
Basic Computer & Typing Skills
Communication & Interpersonal Skills
Customer Service Orientation
Problem-Solving Abilities
Time Management & Teamwork
Languages
English
Education
Diploma
Degree (Undergraduate)