Job Description
We are hiring a Concierge to provide personalized assistance to guests, ensuring a smooth and memorable hospitality experience. The role involves handling guest requests, arranging services, providing local information, and coordinating with hotel departments to meet guest needs efficiently
Responsibilities
• Assist guests with information, reservations, and special requests
• Arrange transportation, tours, dining, and entertainment services
• Coordinate with hotel departments to fulfill guest requirements
• Handle guest complaints and resolve issues professionally
• Maintain high standards of guest satisfaction and service quality
• Arrange transportation, tours, dining, and entertainment services
• Coordinate with hotel departments to fulfill guest requirements
• Handle guest complaints and resolve issues professionally
• Maintain high standards of guest satisfaction and service quality
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Excellent customer service and hospitality etiquette
Organizational and multitasking capability
Problem-solving and guest handling skills
Professional appearance and positive attitude
Strong communication and interpersonal abilities
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave
Medical Allowance (MA)