Job Description
The Concierge / Lifestyle Concierge Supervisor is responsible for managing all guest service experiences by overseeing concierge operations, handling bookings, and delivering personalized services. The role focuses on ensuring exceptional guest satisfaction, especially for VIP guests, in a luxury 5-star resort environment.
Responsibilities
• Oversee daily concierge desk operations
• Provide customized recommendations for local experiences in Munnar
• Manage VIP guest services, including pre-arrival arrangements and special requests
• Provide customized recommendations for local experiences in Munnar
• Manage VIP guest services, including pre-arrival arrangements and special requests
Skills & Qualifications
Experience Required
Fresher / No experience
Required Skills
Leadership and team management skills
Problem-solving and guest handling ability
Strong knowledge of Munnar tourist attractions and activities
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Special Allowance (SA)
Health insurance
Food provided