Job Description
We are seeking a detail-oriented CRM Administrator to manage, maintain, and optimize the company’s Customer Relationship Management (CRM) system. The candidate will ensure data accuracy, support users, generate reports, and improve CRM processes to enhance customer engagement and business efficiency
Responsibilities
• Manage customer data, leads, contacts, and sales pipelines
• Generate reports and dashboards for sales, marketing, and management teams
• Customize CRM workflows, fields, and modules as per business requirements
• Ensure data quality, consistency, and regular database updates
• Monitor system performance and recommend improvements
• Generate reports and dashboards for sales, marketing, and management teams
• Customize CRM workflows, fields, and modules as per business requirements
• Ensure data quality, consistency, and regular database updates
• Monitor system performance and recommend improvements
Skills & Qualifications
Experience Required
3–6 years
Required Skills
Communication and user support
CRM system management and customization
Data analysis and reporting
Problem-solving and troubleshooting
Strong understanding of sales and customer lifecycle processes
Languages
Arabic
English
Hindi
Education
Degree (Undergraduate)
Licenses
Light Motor Vehicle
Required
Benefits
House Rent Allowance (HRA)
Visa
Ticket
Medical Allowance (MA)
Health insurance
Paid sick time
Food provided