Job Description
We are looking for a CRM Executive to manage customer records, maintain client relationships, and support customer engagement initiatives. The candidate will coordinate customer communications, update CRM systems, track customer interactions, and assist in improving customer satisfaction and retention.
Responsibilities
• Maintain and update customer information in CRM systems
• Monitor customer interactions and service requests
• Coordinate customer communications and follow-up activities
• Generate CRM reports and customer data summaries
• Support customer retention and relationship management initiatives
• Monitor customer interactions and service requests
• Coordinate customer communications and follow-up activities
• Generate CRM reports and customer data summaries
• Support customer retention and relationship management initiatives
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Communication Skills
Customer Relationship Management
Customer Service
Data Management
MS Excel & CRM Software
Languages
Arabic
English
Hindi
Education
Diploma
Degree (Undergraduate)
Benefits
Visa
Conveyance Allowance (CA)