Job Description
We are hiring a Customer Care Executive to manage customer interactions in Umm Salal Central. The role involves handling inquiries, resolving complaints, processing requests, and ensuring high-quality customer service. The candidate will maintain customer records, coordinate with internal departments, and ensure customer satisfaction through effective communication and problem-solving
Responsibilities
• Handle customer inquiries and support requests
• Resolve complaints and service issues
• Maintain customer records and logs
• Coordinate with departments for solutions
• Ensure customer satisfaction and service quality
• Resolve complaints and service issues
• Maintain customer records and logs
• Coordinate with departments for solutions
• Ensure customer satisfaction and service quality
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Coordination and multitasking
Customer service and communication
MS Office and CRM knowledge
Problem-solving and complaint handling
Professional behavior and patience
Languages
English
Hindi
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
Medical Allowance (MA)