Job Description
We are hiring a Customer Care Executive to manage customer service operations in Ras Rumman. The role involves handling customer inquiries, resolving complaints, processing service requests, and ensuring excellent customer satisfaction. The candidate will coordinate with internal teams to provide efficient support and maintain professional customer communication
Responsibilities
• Handle customer inquiries and support requests
• Resolve complaints and service-related issues
• Maintain customer records and communication logs
• Coordinate with departments for issue resolution
• Ensure customer satisfaction and service quality
• Resolve complaints and service-related issues
• Maintain customer records and communication logs
• Coordinate with departments for issue resolution
• Ensure customer satisfaction and service quality
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Coordination and multitasking ability
Customer service and communication expertise
MS Office and CRM knowledge
Problem-solving and complaint handling
Professional attitude and patience
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave
Medical Allowance (MA)