Job Description
We are hiring a Customer Service Agent to handle customer interactions in Al Kharaitiyat. The role involves responding to inquiries, resolving complaints, processing requests, and ensuring high-quality customer support. The candidate will coordinate with departments to resolve issues and maintain customer satisfaction through effective communication
Responsibilities
• Handle customer inquiries and service requests
• Resolve complaints and provide solutions
• Maintain customer records and logs
• Coordinate with internal teams for issue resolution
• Ensure customer satisfaction
• Resolve complaints and provide solutions
• Maintain customer records and logs
• Coordinate with internal teams for issue resolution
• Ensure customer satisfaction
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Coordination and multitasking
Customer service and communication
MS Office and CRM knowledge
Problem-solving ability
Professional attitude
Languages
English
Education
Diploma
Degree (Undergraduate)
Licenses
Light Motor Vehicle
Required
Benefits
House Rent Allowance (HRA)
Visa
Ticket
Medical Allowance (MA)
Food provided