Job Description
We are hiring a Customer Service Executive to handle customer inquiries, provide product/service information, and ensure excellent customer satisfaction. The role involves resolving complaints, maintaining customer records, and supporting smooth communication between clients and the company. The ideal candidate should possess strong communication skills, patience, and a customer-focused approach
Responsibilities
• Handle customer inquiries through phone, email, or direct interaction
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate customer records and service reports
• Coordinate with internal departments to address customer needs
• Ensure high levels of customer satisfaction and service quality
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate customer records and service reports
• Coordinate with internal departments to address customer needs
• Ensure high levels of customer satisfaction and service quality
Skills & Qualifications
Experience Required
0–4 years
Required Skills
Basic computer and CRM software knowledge
Customer handling and problem-solving ability
Excellent communication and interpersonal skills
Patience and active listening skills
Time management and multitasking capability
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave
Medical Allowance (MA)