Job Description
We are hiring a Customer Service Executive to provide professional assistance to customers, resolve inquiries, and ensure excellent client satisfaction. The role involves handling customer communications, maintaining records, coordinating with internal departments, and supporting smooth customer service operations
Responsibilities
• Handle customer inquiries via phone, email, or direct interaction
• Resolve complaints and provide accurate service information
• Maintain customer records and update CRM systems
• Coordinate with departments to resolve customer issues efficiently
• Ensure high customer satisfaction and service quality standards
• Resolve complaints and provide accurate service information
• Maintain customer records and update CRM systems
• Coordinate with departments to resolve customer issues efficiently
• Ensure high customer satisfaction and service quality standards
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Basic computer and CRM software knowledge
Customer handling and problem-solving ability
Patience and professional attitude
Strong communication and interpersonal skills
Time management and multitasking capability
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave
Medical Allowance (MA)