Job Description
We are hiring a Customer Service Executive to handle customer inquiries, provide service support, and ensure high levels of customer satisfaction in corporate, retail, and hospitality environments in West Bay. The role involves responding to client concerns, coordinating with departments, maintaining customer records, and delivering professional customer experiences
Responsibilities
• Respond to customer inquiries via phone, email, or in-person interactions
• Resolve complaints and provide timely customer support solutions
• Maintain customer records and update CRM systems
• Coordinate with internal departments for issue resolution
• Ensure customer satisfaction and service quality standards
• Resolve complaints and provide timely customer support solutions
• Maintain customer records and update CRM systems
• Coordinate with internal departments for issue resolution
• Ensure customer satisfaction and service quality standards
Skills & Qualifications
Experience Required
1–4 years
Required Skills
CRM software and MS Office proficiency
Problem-solving and conflict resolution capability
Professional attitude and interpersonal skills
Strong customer service and communication abilities
Time management and multitasking capability
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
Medical Allowance (MA)
Food provided