Job Description
We are hiring a Customer Service Executive to provide professional customer support and ensure excellent service experiences for clients in retail, hospitality, healthcare, telecom, and corporate sectors in Al Wukair. The role involves handling customer inquiries, resolving complaints, maintaining customer records, coordinating with departments, and supporting smooth customer relationship management operations
Responsibilities
• Respond to customer inquiries through phone, email, and direct interaction
• Resolve customer complaints and provide effective service solutions
• Maintain and update customer records and CRM systems
• Coordinate with internal departments to support customer requirements
• Ensure customer satisfaction and maintain service quality standards
• Resolve customer complaints and provide effective service solutions
• Maintain and update customer records and CRM systems
• Coordinate with internal departments to support customer requirements
• Ensure customer satisfaction and maintain service quality standards
Skills & Qualifications
Experience Required
1–4 years
Required Skills
CRM software and MS Office proficiency
Customer service and communication expertise
Multitasking and time management ability
Problem-solving and conflict resolution capability
Professional attitude and interpersonal skills
Languages
English
Hindi
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave
Medical Allowance (MA)