Job Description
We are hiring a Customer Service Representative to support client communication and service operations in Umm Salal Mohammed. The role involves handling customer inquiries, resolving complaints, processing service requests, and ensuring customer satisfaction through professional support and communication. The candidate will maintain records, coordinate with departments, and support daily customer service operations within business environments. Strong communication ability, patience, and problem-solving skills are essential for this position
Responsibilities
• Handle customer inquiries and provide service support
• Resolve complaints and process customer requests efficiently
• Maintain customer records and service documentation
• Coordinate with internal departments for issue resolution
• Ensure professional communication and customer satisfaction
• Resolve complaints and process customer requests efficiently
• Maintain customer records and service documentation
• Coordinate with internal departments for issue resolution
• Ensure professional communication and customer satisfaction
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Computer and documentation management skills
Customer service and communication expertise
Multitasking and coordination ability
Problem-solving and complaint handling capability
Professional attitude and teamwork skills
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
Medical Allowance (MA)