Job Description
We are hiring a Customer Support Executive to provide professional assistance to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. The role involves managing customer communication through phone, email, or chat support while maintaining accurate service records. The ideal candidate should possess strong communication skills, patience, and a customer-focused approach
Responsibilities
• Respond to customer inquiries through phone, email, or chat support
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate customer records and service reports
• Coordinate with internal departments to address customer issues
• Ensure high customer satisfaction and service quality standards
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate customer records and service reports
• Coordinate with internal departments to address customer issues
• Ensure high customer satisfaction and service quality standards
Skills & Qualifications
Experience Required
0–4 years
Required Skills
Basic computer and CRM software knowledge
Customer handling and problem-solving ability
Excellent communication and interpersonal skills
Patience and active listening skills
Time management and multitasking capability
Languages
English
Education
12th
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave