Job Description
Seeking a Customer Support Executive to handle customer queries, resolve complaints, and provide timely assistance through calls, emails, or chat support. The role involves ensuring high customer satisfaction, maintaining service quality, and coordinating with internal teams to resolve issues efficiently and professionally.
Responsibilities
• Handle customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Maintain customer records and interaction logs
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction and service quality
• Resolve complaints and provide effective solutions
• Maintain customer records and interaction logs
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction and service quality
Skills & Qualifications
Experience Required
0–5 years
Required Skills
Active listening and patience
Basic computer and typing skills
Customer handling and problem-solving ability
Strong communication and interpersonal skills
Time management and coordination
Languages
English
Education
Degree (Undergraduate)
Benefits
Conveyance Allowance (CA)