Job Description
Job Description — Department Head – FMCG / Grocery / Produce
Position Title
Department Head – FMCG / Grocery / Produce
Location
[Wadi Al Jizi]
Employment Type
Full-Time
Job Summary
We are seeking an experienced and result-oriented Department Head to manage the FMCG, Grocery, or Produce section of the store. The ideal candidate will oversee daily department operations, manage inventory and staff, ensure product availability and freshness, and drive sales while maintaining high customer service standards.
Key Responsibilities
* Oversee daily operations of the FMCG/Grocery/Produce department
* Ensure proper stock availability, product rotation, and freshness standards
* Monitor inventory levels and coordinate timely replenishment
* Supervise department staff, assign duties, and monitor performance
* Maintain merchandising, display, and pricing standards
* Achieve departmental sales and profitability targets
* Monitor waste control and minimize product losses
* Handle customer inquiries and resolve complaints professionally
* Coordinate with suppliers and store management for smooth operations
* Ensure compliance with hygiene, food safety, and company policies
* Prepare sales, stock, and performance reports
* Conduct staff training and maintain team productivity
Required Qualifications
* Bachelor’s degree or diploma in Business Administration, Retail Management, Commerce, or related field
* Strong knowledge of FMCG, grocery, or fresh produce operations
* Excellent leadership and communication skills
* Knowledge of inventory and retail management systems
* Ability to manage teams and achieve sales targets
* Proficiency in MS Office and POS systems
Preferred Skills
* Inventory and stock management
* Merchandising and category management
* Team leadership and staff supervision
* Sales planning and target achievement
* Customer service and problem-solving skills
* Knowledge of food safety and hygiene standards
Experience
* 3–7 years of experience in supermarket, hypermarket, or retail operations
* Prior experience in FMCG, grocery, or produce department management preferred
Salary & Benefits
* Competitive salary package
* Performance incentives
* Health insurance
* Annual leave and travel allowance
* Career growth opportunities
* Other company benefits as per policy
Position Title
Department Head – FMCG / Grocery / Produce
Location
[Wadi Al Jizi]
Employment Type
Full-Time
Job Summary
We are seeking an experienced and result-oriented Department Head to manage the FMCG, Grocery, or Produce section of the store. The ideal candidate will oversee daily department operations, manage inventory and staff, ensure product availability and freshness, and drive sales while maintaining high customer service standards.
Key Responsibilities
* Oversee daily operations of the FMCG/Grocery/Produce department
* Ensure proper stock availability, product rotation, and freshness standards
* Monitor inventory levels and coordinate timely replenishment
* Supervise department staff, assign duties, and monitor performance
* Maintain merchandising, display, and pricing standards
* Achieve departmental sales and profitability targets
* Monitor waste control and minimize product losses
* Handle customer inquiries and resolve complaints professionally
* Coordinate with suppliers and store management for smooth operations
* Ensure compliance with hygiene, food safety, and company policies
* Prepare sales, stock, and performance reports
* Conduct staff training and maintain team productivity
Required Qualifications
* Bachelor’s degree or diploma in Business Administration, Retail Management, Commerce, or related field
* Strong knowledge of FMCG, grocery, or fresh produce operations
* Excellent leadership and communication skills
* Knowledge of inventory and retail management systems
* Ability to manage teams and achieve sales targets
* Proficiency in MS Office and POS systems
Preferred Skills
* Inventory and stock management
* Merchandising and category management
* Team leadership and staff supervision
* Sales planning and target achievement
* Customer service and problem-solving skills
* Knowledge of food safety and hygiene standards
Experience
* 3–7 years of experience in supermarket, hypermarket, or retail operations
* Prior experience in FMCG, grocery, or produce department management preferred
Salary & Benefits
* Competitive salary package
* Performance incentives
* Health insurance
* Annual leave and travel allowance
* Career growth opportunities
* Other company benefits as per policy
Skills & Qualifications
Experience Required
3–7 years
Education
12th
Benefits
House Rent Allowance (HRA)
Visa
Cell phone reimbursement
Internet reimbursement
Commuter assistance
Food provided