Job Description
The Front Office Executive is responsible for handling guest arrivals and departures, managing reservations, and ensuring a smooth and high-quality guest experience as per 5-star luxury standards.
Responsibilities
• Handle guest check-in and check-out efficiently and professionally
• Manage reservations, room allocations, and billing coordination
• Respond to guest inquiries, calls, and special requests
• Manage reservations, room allocations, and billing coordination
• Respond to guest inquiries, calls, and special requests
Skills & Qualifications
Experience Required
1 year
Required Skills
Excellent guest handling and customer service ability
Professional grooming and presentation (5-star standard)
Strong communication and interpersonal skills
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Health insurance
Paid sick time