Job Description
We are hiring a Front Office Executive to manage front desk operations and provide professional customer service to guests and visitors. The role involves handling check-ins/check-outs, managing calls and reservations, coordinating guest requests, and ensuring smooth front office operations. The ideal candidate should possess excellent communication skills, a professional appearance, and strong customer service abilities
Responsibilities
• Welcome guests and manage front desk operations professionally
• Handle guest check-ins, check-outs, and reservation procedures
• Answer phone calls, emails, and customer inquiries efficiently
• Coordinate with housekeeping and other departments for guest support
• Maintain front office records and ensure customer satisfaction
• Handle guest check-ins, check-outs, and reservation procedures
• Answer phone calls, emails, and customer inquiries efficiently
• Coordinate with housekeeping and other departments for guest support
• Maintain front office records and ensure customer satisfaction
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Customer service and guest handling ability
Excellent communication and interpersonal skills
Organizational and multitasking skills
Professional appearance and problem-solving capability
Proficiency in MS Office and hotel management software
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave