Job Description
We are seeking an experienced and dynamic General Manager to oversee the overall operations of the hotel. The candidate will be responsible for ensuring excellent guest satisfaction, efficient operations, and profitability while maintaining high service standards.
Responsibilities
• Ensure exceptional guest service and handle customer feedback/complaints
• Develop and implement business strategies to achieve revenue targets
• Monitor financial performance, budgets, and cost control
• Lead, train, and manage hotel staff
• Ensure compliance with health, safety, and legal regulations
• Coordinate with department heads for smooth operations
• Maintain brand standards and improve overall guest experience
• Develop and implement business strategies to achieve revenue targets
• Monitor financial performance, budgets, and cost control
• Lead, train, and manage hotel staff
• Ensure compliance with health, safety, and legal regulations
• Coordinate with department heads for smooth operations
• Maintain brand standards and improve overall guest experience
Skills & Qualifications
Experience Required
3–6 years
Required Skills
Customer Relationship Management
Customs Clearance
Hotel Management
Languages
English
Malayalam
Education
Degree (Undergraduate)
GNM Nursing