Job Description
We are seeking a customer-focused and personable Guest Relations Executive to ensure an exceptional experience for guests. The ideal candidate will act as a key point of contact, addressing guest needs, resolving concerns, and enhancing overall satisfaction
Responsibilities
• Welcome and assist guests in a professional and friendly manner
• Handle guest inquiries, requests, and complaints efficiently
• Coordinate with internal departments to ensure seamless guest service
• Maintain guest records and feedback reports
• Ensure high standards of hospitality and customer satisfaction
• Handle guest inquiries, requests, and complaints efficiently
• Coordinate with internal departments to ensure seamless guest service
• Maintain guest records and feedback reports
• Ensure high standards of hospitality and customer satisfaction
Skills & Qualifications
Experience Required
2–4 years
Required Skills
Excellent communication and interpersonal skills
Experience in hospitality, customer service, or guest relations
Professional appearance and service-oriented mindset
Strong problem-solving and conflict resolution abilities
Languages
English
Malayalam
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Food provided
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Job Overview
Job ID
#427
Posted
Apr 20, 2026
Deadline
May 30, 2026
Job Openings
1 opening
Job Type
Full-Time | On-Site | Day Shift
Experience
2–4 years
Age Limit
Not specified
Preferred Gender
Any
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