Job Description
We are hiring a Guest Relations Executive to ensure exceptional guest experiences by providing personalized assistance and professional customer service in hospitality environments. The role involves handling guest inquiries, resolving concerns, coordinating with departments, and maintaining high standards of guest satisfaction. The ideal candidate should possess excellent communication skills, professionalism, and a customer-focused attitude
Responsibilities
• Welcome guests and provide professional customer assistance
• Handle guest inquiries, requests, and complaint resolution efficiently
• Coordinate with hotel departments to ensure smooth guest services
• Maintain guest records and support front office operations
• Ensure high levels of guest satisfaction and hospitality standards
• Handle guest inquiries, requests, and complaint resolution efficiently
• Coordinate with hotel departments to ensure smooth guest services
• Maintain guest records and support front office operations
• Ensure high levels of guest satisfaction and hospitality standards
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Customer service and guest handling ability
Excellent communication and interpersonal skills
Multitasking and coordination capability
Problem-solving and conflict resolution skills
Professional appearance and hospitality etiquette
Languages
English
Hindi
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave
Medical Allowance (MA)