Job Description
We are hiring a Guest Relations Executive to manage guest experiences and customer satisfaction in Juffair. The role involves welcoming guests, handling inquiries and complaints, coordinating guest services, and ensuring high hospitality standards. The candidate will support hotel operations by maintaining positive guest relationships and delivering exceptional service experiences
Responsibilities
• Welcome and assist hotel guests professionally
• Handle guest inquiries and complaints efficiently
• Coordinate guest services and special requests
• Ensure customer satisfaction and hospitality standards
• Maintain guest feedback and service records
• Handle guest inquiries and complaints efficiently
• Coordinate guest services and special requests
• Ensure customer satisfaction and hospitality standards
• Maintain guest feedback and service records
Skills & Qualifications
Experience Required
2–5 years
Required Skills
Communication and interpersonal skills
Coordination and multitasking ability
Guest relations and hospitality expertise
Problem-solving and complaint handling
Professional presentation and behavior
Languages
English
Hindi
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
Medical Allowance (MA)