Job Description
Oversees IT infrastructure and support operations, ensuring smooth functioning of systems, networks, and user support while leading a small technical team and maintaining service reliability
Responsibilities
• Supervise IT support and helpdesk activities
• Manage network, systems, and hardware infrastructure
• Ensure system uptime, backups, and data security
• Troubleshoot hardware/software and network issues
• Coordinate with vendors for IT services and procurement
• Monitor IT assets and maintain documentation
• Manage network, systems, and hardware infrastructure
• Ensure system uptime, backups, and data security
• Troubleshoot hardware/software and network issues
• Coordinate with vendors for IT services and procurement
• Monitor IT assets and maintain documentation
Skills & Qualifications
Experience Required
2–6 years
Required Skills
Basic cybersecurity awareness
Communication Skills
Knowledge of networking, servers, and systems
Leadership and coordination ability
Troubleshooting and problem-solving skills
Languages
English
Education
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)