Job Description
We are seeking a Member Service Executive to handle member interactions, support service requests, and ensure smooth day-to-day operations in a cooperative or financial service environment. The candidate will assist members with account-related services, documentation, and query resolution while maintaining high service standards.
Responsibilities
• Assist members with account services, inquiries, and documentation
• Handle customer complaints and provide timely resolutions
• Maintain member records and service-related data
• Support branch/cooperative operational activities
• Ensure quality service and customer satisfaction
• Handle customer complaints and provide timely resolutions
• Maintain member records and service-related data
• Support branch/cooperative operational activities
• Ensure quality service and customer satisfaction
Skills & Qualifications
Experience Required
0–3 years
Required Skills
Banking/Cooperative Operations Support
Basic Computer Knowledge
Communication Skills
Customer Service Management
Documentation & Record Keeping
Languages
English
Education
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)