Job Description
We are seeking Receptionist is the first point of contact for guests, responsible for delivering exceptional front office service, handling check-ins/check-outs, and ensuring a seamless guest experience in a five-star hotel environment
Responsibilities
• Welcome and assist guests in a professional and courteous manner
• Handle check-in and check-out procedures efficiently
• Manage reservations, bookings, and room allocations
• Respond to guest inquiries, requests, and complaints promptly
• Handle phone calls, emails, and front desk operations
• Handle check-in and check-out procedures efficiently
• Manage reservations, bookings, and room allocations
• Respond to guest inquiries, requests, and complaints promptly
• Handle phone calls, emails, and front desk operations
Skills & Qualifications
Experience Required
1–3 years
Required Skills
Basic computer knowledge
Excellent communication and interpersonal skills
Multilingual communication skills
Presentable personality and customer-focused attitude
Strong customer service and problem-solving abilities
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Ticket
1 Month Annual Leave
Medical Allowance (MA)
Food provided