Job Description
We are hiring a Recovery Officer to manage collection and recovery activities for overdue accounts and loans. The candidate will coordinate with customers, follow up on pending payments, maintain recovery records, and support the organization in minimizing financial risks while ensuring professional customer interactions.
Responsibilities
• Follow up with customers regarding overdue payments and recoveries
• Conduct field visits and coordinate recovery activities when required
• Maintain recovery records, reports, and payment documentation
• Negotiate repayment plans and resolve customer payment issues
• Ensure compliance with company recovery policies and procedures
• Conduct field visits and coordinate recovery activities when required
• Maintain recovery records, reports, and payment documentation
• Negotiate repayment plans and resolve customer payment issues
• Ensure compliance with company recovery policies and procedures
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Communication Skills
Customer Negotiation
Documentation & Reporting
Field Coordination
Recovery & Collections
Languages
English
Education
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)