Job Description
We are seeking an Reservation Executive to responsible for handling room bookings and managing OTA platforms to maximize occupancy and revenue. The role involves processing reservations, updating availability, and ensuring accurate booking records. The executive ensures smooth coordination between guests and hotel operations. Additionally, the position focuses on customer satisfaction, revenue optimization, and efficient booking management
Responsibilities
• Handle room bookings via phone, email, and online channels
• Manage OTA platforms and update rates/inventory
• Confirm reservations and maintain booking records
• Coordinate with front office and sales teams
• Handle guest inquiries and booking modifications
• Monitor occupancy and generate reservation reports
• Manage OTA platforms and update rates/inventory
• Confirm reservations and maintain booking records
• Coordinate with front office and sales teams
• Handle guest inquiries and booking modifications
• Monitor occupancy and generate reservation reports
Skills & Qualifications
Experience Required
1–3 years
Required Skills
Attention to detail and accuracy
Basic computer and PMS software knowledge
Communication and customer service skills
Reservation and OTA management knowledge
Time management and multitasking
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)