Job Description
We are seeking an organized and detail-oriented Reservation Manager to oversee booking operations and ensure efficient reservation management. The ideal candidate will be responsible for maximizing occupancy/revenue while delivering excellent customer service
Responsibilities
• Manage and monitor all reservation requests via phone, email, and online platforms
• Optimize room/table allocation to maximize occupancy and revenue
• Coordinate with front office and operations teams for smooth service delivery
• Maintain accurate reservation records and generate reports
• Handle customer inquiries, modifications, and cancellations professionally
• Optimize room/table allocation to maximize occupancy and revenue
• Coordinate with front office and operations teams for smooth service delivery
• Maintain accurate reservation records and generate reports
• Handle customer inquiries, modifications, and cancellations professionally
Skills & Qualifications
Experience Required
3–6 years
Required Skills
Good organizational and multitasking abilities
Problem Solving
Proficiency in reservation systems and MS Office
Strong communication and customer handling skills
Languages
English
Malayalam
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Conveyance Allowance (CA)
Dearness Allowance (DA)
Medical Allowance (MA)
Food provided